Portions Master™ offers a full manufacturer defect warranty, you may return PortionsMaster™ products, and we will refund eligible purchases. We undertake reimbursement for any product delivered to you that is faulty or is in a damaged condition. Please check the Terms & Conditions below to determine eligibility.
- Returns to our distribution center must be postmarked no later than 21 days after the order is received.
- Where postage is not paid, no refund of postage shall be given.
- Items purchased at a store must be returned to a store. If these items are returned to our warehouse, they will be returned at the sender's expense.
- Original invoice must accompany returned item(s) in order for a refund to be processed.
- Online exchanges are not available at this time.
- Online refunds will be made to the credit card or PayPal account used in the original transaction.
- Returned items must be in their original state and deemed to have a manufacturer defect and be unused to be accepted for a refund.
- Due to the nature and hygienic standards of the items, returns are not accepted on Portions Master™ products that are used, and a manufacturer defect has not been identified. If these items are returned, they will be returned at the sender's expense.
- ALL SALES FINAL on non-warranty items.
RETURNING ITEMS BY MAIL:
PO BOX 18215
Fairfield, OH 45018